Privacy Policy

YEU SAIGON GROUP

Introduction

Yeu Saigon Group (Indonesia) (“we,” “our,” “us”) is committed to protecting your personal data when you participate in our WhatsApp-based Yeu Rewards membership program. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our program through WhatsApp or in-store interactions.

By enrolling in Yeu Rewards, you consent to the collection and use of your personal data as described in this Privacy Policy.

1. Information We Collect
We collect personal information necessary to provide you with the benefits of Yeu Rewards, including but not limited to:

Personal Identifiers: Name, phone number, and email address.
Transactional Information: Purchase history, reward redemptions, and spending patterns.
Communication Preferences: Your preferences regarding promotional messages and offers.

This information is collected directly from you when you register for Yeu Rewards or interact with us via WhatsApp.

2. How We Use Your Information
We use the information we collect to:

Register and manage your Yeu Rewards membership.
Track your transactions and reward points.
Send membership updates, promotions, and exclusive offers.
Provide customer support and respond to inquiries.
Analyze spending behavior to improve our services and offers.

We will not use your personal data for any purposes other than those stated above without your consent.

3. Sharing of Information
We do not sell, rent, or share your personal data with third parties except in the following cases:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our loyalty program (e.g., data storage, customer service, and messaging services).
Legal Compliance: We may disclose your information if required by law or to protect the rights, safety, or property of Yeu Saigon Group, its members, or the public.

All third-party partners are required to protect your personal information and comply with applicable data privacy regulations.

4. Data Security & Retention
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse.

Your data will be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request to delete your data, we will remove your information from our active databases, subject to any legal obligations.

5. Your Rights & Choices
As a Yeu Rewards member, you have the right to:

Access & Update: Request access to or updates to your personal data.
Opt-Out: Unsubscribe from promotional messages at any time by replying “STOP” on WhatsApp or contacting our customer service.
Deletion Request: Request the deletion of your personal data, subject to legal limitations.

To exercise these rights, please contact us at:

📧 Email: support@yeusaigongroup.co.id
📍 Address: Gran Rubina Business Park, Generali Tower Lt. 22, Kawasan Rasuna Epicentrum, Jl. H. R. Rasuna Said, RT.2/RW.5, Karet Kuningan, Kuningan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12960

6. Changes to This Privacy Policy
Yeu Saigon Group reserves the right to update this Privacy Policy as needed. Any changes will be communicated via WhatsApp or our official website. Your continued participation in Yeu Rewards after updates constitutes acceptance of the revised policy.

For questions or concerns regarding your privacy, please contact us using the details above.

Thank you for being a valued member of Yeu Rewards!

Terms & Conditions
1. Introduction
These Terms and Conditions govern your use of the Yeu Saigon Group (Indonesia) website and participation in the Yeu Rewards membership program (“Services”).
By accessing our website and/or enrolling in Yeu Rewards, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not continue to use our Services.

2. Eligibility

Yeu Rewards is available to individuals who are at least 18 years old.
By signing up, you confirm that all information provided is accurate and up to date.
Yeu Saigon Group reserves the right to refuse or terminate membership at its discretion.

3. Membership & Rewards

Yeu Rewards is a WhatsApp-based loyalty program that allows members to earn and redeem rewards.
Rewards, discounts, and benefits are subject to change without prior notice.
Points and rewards are non-transferable and cannot be exchanged for cash.
Misuse of membership privileges may result in suspension or termination of your account.

4. Website Use

The content on this website is for informational purposes only.
Unauthorized use, copying, or distribution of any website material is prohibited.
We reserve the right to modify or discontinue any part of our website at any time.

5. Privacy & Data Protection

By using our Services, you consent to the collection and processing of your personal data in accordance with our Privacy Policy. (Hyperlink to Privacy Policy)
We are committed to protecting your information and ensuring its confidentiality.

6. Limitation of Liability

Yeu Saigon Group shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Services.
We are not responsible for any technical issues, including system errors or disruptions in Yeu Rewards.

7. Changes to Terms & Conditions

Yeu Saigon Group reserves the right to modify these Terms and Conditions at any time.
Any updates will be posted on our website, and continued use of our Services constitutes acceptance of the revised terms.

8. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:

📧 Email: support@yeusaigongroup.co.id (TBC)
📍 Address: Gran Rubina Business Park, Generali Tower Lt. 22, Kawasan Rasuna Epicentrum, Jl. H. R. Rasuna Said, RT.2/RW.5, Karet Kuningan, Kuningan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12960